There has been a continuous evolution
of management theories.
Early management theory consisted of
numerous attempts at getting to know the newcomers to industrial life at the
end of the nineteenth century and beginning of the twentieth century in Europe
and United States.
Management theories are as follows:
1.
Classical organization theory
2.
Scientific management
3.
Contingency Approach
4.
System Approach
The figure below shows the evolution
of management theories.
Fedrick W Taylor (1986-1915) rested
his philosophy on four basic principles.
1. The development of a true science
of management so that the best method for performing each task could be
determined.
2. The Scientific selection of
workers so that the each workers would be given responsibility for the task for
which he or she was best suited.
3. The scientific education and
development of workers.
4. Intimate friendly
cooperation between management and labor.
With this, Scientific management theory also came into existence.
1. Scientific management theory arose
in part from the need to increase productivity.
2. In the US especially, skilled
labor was in short supply at the beginning of the twentieth century.
3. The only way to expand the
productivity was to raise the efficiency of workers.
4. Therefore , Fredick W.Taylor,Henry
Gantt,and Frank and Lillian Gilberth devised the body of principles known as
Scientific management theory.
– The modern assembly line pours out
finished products faster than Taylor could ever imagined.
– This production “Miracle” is just
one legacy of scientific management.
– In addition its efficiency
techniques have been applied to many tasks in non-industrial organizations
ranging from fat food service to the training of surgeons.
•
Limitations of scientific management theory
Although Taylor's method led to
dramatic increase in productivity and higher pay in number of instance.
Workers and unions began to oppose
his approach because they feared that working harder or faster would exhaust
whatever work was available Causing layoffs.
Moreover, Taylors system clearly
meant that time was of the essence.
His critics objected to the speed
up condition that placed undue pressure on employees to perform at faster and
faster levels.
The emphasis on productivity and by
extension profitability led some managers to exploit both the workers and
customers.
As a result more workers joined
unions and thus reinforced a pattern of suspicious and mistrust that shaded
labour relations for decades.
Henri fayol (1841-1925) is generally
hailed as the founder of the classical management school – not because he was
the first to investigate managerial behaviour but because he was the first to systematize
it.
Fayol believed on the following:
a.
Division of labor
The most people specialize the more
efficiency they can perform their
work. This principle is epitomized by
the modern assembly line.
b.
Authority
Managers must give orders so that
they can get things done.
c. Discipline
Members in an organization need to respect the
rules and agreement that govern the organization .
d.
Unity of commands
Each employee must receive
instruction from one person.
More than one manager conflict in
instruction and confusion of authority would result.
e.
Unity of direction
Those operations with in the same
organization which have the same objective should be directed by only one
manager using one plan.
For example the personnel department
in the company should not have two directors each with a different hiring
policy.
f.
Subordination of individual interest to
common good
In any undertaking the interest of
employees should not take the precedence over the interest of organization as a
whole.
g.
Remuneration:
Compensation of work done should be
common to both employees and employers.
THE CONTINGENCY APPROACH
The contingency approach sometimes
called (situation approach) was
developed by the managers, consultants and researchers who tried to apply the
concepts of the major schools to the real life.
When methods highly effective in one
situation failed to work in other situation, they sought an explanation.
For example why did an organization
development work brilliantly in one situation and fail miserably in another. The
contingency approach had a logical answer to such question. Results differ
because
• Situation differs. A technique that
works in one case will not work in other.
• According to the contagious
technique the managers’ job is to find which technique will work in a
particular situation, under particular circumstances and at a particular time.
• This theory best contributes to
attainments of management goals, where workers need to be encouraged for increasing
productivity.
SYSTEM APPROACH
• The system approach
to management views the organizations as a unified, purposeful system composed
of integral parts.
• This approach gives managers a way
of looking at the organization as a whole and as a part of the larger external
environment.
• Systems theory
tells us that the activity of any segment of an organization affects, in
varying degree the activity of every other segment.
• Production managers
in a manufacturing plant, for example, prefer long uninterrupted production
runs of standardized products in order to maintain maximum efficiency and low
costs.
• Marketing managers on the other
hand who want to offer customers quick delivery of a wide range of products
would like a flexible manufacturing schedule that can fill special order on
short notice.
• Systems oriented production
managers make scheduling decisions only after they have identified the impact
of these decisions on other department and on the entire organization.
• The point of system approach is
that managers cannot wholly with in the traditional organization chart. They
must mesh their department with the whole enterprise.
• To do that they have to communicate
not only with other employees and departments, but frequently with
representative of other organization as well.
• Clearly, systems managers grasp the
importance of the webs of business relationship to their efforts.
Evolution of management theories is
still in progress and new theories are bound to come in future.
No comments:
Post a Comment